What is an ATA?

ATA is an acronym for Analog Telephone Adapter.  An ATA usually takes the form of a small box with a power adapter.  It allows you to connect your traditional analog phones to the Internet and place Voice over Internet Protocol (VoIP) calls.  But remember, that existing phones may not support many of the amazing features [...]

Can I use cordless phones?

Yes. Newwall Communications offers cordless phones to provide your business with in-office mobility. If you want to use a different cordless telephone, like ones you already have, we will need to provide you an ATA. We’ll connect the ATA to your router and connect your cordless phone to the ATA. This will allow the ATA [...]

What features are included?

Newwall Communications delivers complete business functionality with a rich set of standard features for your office phone system. You'll get everything you need in one complete package with one low price. The system included reliable phone and fax service with unlimited calling and faxing (US & Canada), HD video meetings and conferencing, multiple extensions, auto [...]

What happens with I lose power or internet connection?

Because the Newwall Communications system is cloud-based, it’s not dependent on your power or internet connection to continue receiving calls or faxes. You can use your mobile phones, forwarding numbers so even if your office internet or power is lost, your calls can still be made and received from your cell phones. It can even [...]

Do I need any special equipment or a router?

No additional telephone lines, PBX hardware or installation is needed. Newwall Communications will work with any high-speed, stable internet connects and requires a minimum of 64kbps of bandwidth per call. You will need a router that will make the internet connection available to your phones/devices. If you need a router, we will include that as [...]