Yes, we have a robust system that is both user controlled and user friendly. Newwall Communications gives you the ability to create and generate reports of historical call activities, such as inbound and outbound call volume, total number of calls, information about missed/answered calls, average calls per day per user, times, etc.
Yes, you can still use your fax machine to send faxes (all incoming faxes will be received by internet fax). During setup, we will connect your fax machines it to ATAs and connecting the ATAs to your router. You will need a Newwall Communications dedicated line for the fax machine to replace the existing phone [...]
ATA is an acronym for Analog Telephone Adapter. An ATA usually takes the form of a small box with a power adapter. It allows you to connect your traditional analog phones to the Internet and place Voice over Internet Protocol (VoIP) calls. But remember, that existing phones may not support many of the amazing features [...]
Yes. Newwall Communications offers cordless phones to provide your business with in-office mobility. If you want to use a different cordless telephone, like ones you already have, we will need to provide you an ATA. We’ll connect the ATA to your router and connect your cordless phone to the ATA. This will allow the ATA [...]
Yes, but you will need an ATA. We’ll connect the ATA to your router and connect your analog phone to the ATA. This will allow the ATA to convert the digital phone line to analog so it works with your existing and new phones. However, keep in mind that your existing analog phones may not [...]
There really is no limit to the number of extensions you can have. We will setup your account with virtual extensions to connect in office and remote employees under one main number, regardless of what device they are using. The system will deliver business announcements and more. Each extension can be configured with a wide [...]
Newwall Communications delivers complete business functionality with a rich set of standard features for your office phone system. You'll get everything you need in one complete package with one low price. The system included reliable phone and fax service with unlimited calling and faxing (US & Canada), HD video meetings and conferencing, multiple extensions, auto [...]
Because the Newwall Communications system is cloud-based, it’s not dependent on your power or internet connection to continue receiving calls or faxes. You can use your mobile phones, forwarding numbers so even if your office internet or power is lost, your calls can still be made and received from your cell phones. It can even [...]
Yes. As a standard, when a caller to the main number does not select an option or extension, they will be automatically directed to the Operator. Operator status can be changed by you anytime in the account.
No additional telephone lines, PBX hardware or installation is needed. Newwall Communications will work with any high-speed, stable internet connects and requires a minimum of 64kbps of bandwidth per call. You will need a router that will make the internet connection available to your phones/devices. If you need a router, we will include that as [...]