Yes, we have a robust system that is both user controlled and user friendly. Newwall Communications gives you the ability to create and generate reports of historical call activities, such as inbound and outbound call volume, total number of calls, information about missed/answered calls, average calls per day per user, times, etc.
Yes, you can still use your fax machine to send faxes (all incoming faxes will be received by internet fax). During setup, we will connect your fax machines it to ATAs and connecting the ATAs to your router. You will need a Newwall Communications dedicated line for the fax machine to replace the existing phone [...]
Presence enables you to detect the phone status of your of anyone on the system and display their status on your desk phone. Whether you are using your desk phone or Smartphone, you can share your presence status – available, busy or on hold – with your colleagues, or anyone else on the system.